Skip to content
StonesHero

Support

We're a small team and we read every message. Most questions are answered below.

Frequently asked questions

How do I install my license?

Open MyMac, go to Settings → License, paste your key, and click Activate. Your license works on up to 9 Macs.

I lost my license key.

Visit your account page and enter the email you purchased with — we'll send your keys to that address.

How do updates work?

MyMac checks for updates automatically and installs signed, verified releases. Minor updates are free; new major versions are a small paid upgrade unless you have a Lifetime license.

Which macOS versions are supported?

macOS 14 Sonoma or later · Apple Silicon & Intel.

How do I get a refund?

We offer a 14-day money-back guarantee. Email us and we'll process it through Paddle.